A strong IT strategy is crucial for the success of an organization in the pandemic era. A plethora of companies had major business disruptions as they had to rework the IT strategy due to lockdowns and business continuity requirements. As life is getting back to normal there is a need to rethink cybersecurity but with caution. The post-pandemic recovery is providing opportunities to organizations to rethink the new normal which includes resilience as the most important factor.
Preparing for the new normal
Enterprise IT strategy is something that does not change too often and when life is getting back to normal, we need to rethink the IT strategy. Some changes that were introduced during the pandemic that needs to stay are:
Work from anywhere support
Faster cloud migration
Use of collaborative tools
A rise in an e-commerce shopping
Enhanced cyber-attack surface
Business agility is one factor that can help organizations to get back on the recovery track. Along with agility, the following factors require attention in the post-pandemic times:
1. Perimeter Protection: As users have started working from anywhere, organizations' data is becoming more and more vulnerable. Organizations need to protect the external parameters by implement multi-factor authentication (MFA), centrally managing security configurations on official as well as employees’ personal devices, endpoint protection using isolation and forensic capabilities, and make use of work statistics to identify unauthorized access.
2. Cloud Services: Cloud services can offer economic alternates to storage via pay per use model. It also adds resilience and security benefits. The most viable options related to cloud services are anticipated usage requirements and modify them as per usage trends, turn off the services when the need is not there, and strategizing on the storage policy based on cloud storage localization or compliance needs.
3. Incident Response Plan: Make sure you have an IRP that will help in case of disaster recovery scenarios. Also, include cyber-attack mitigation strategy by ensuring IRP is up to date with relevant information and by making sure attack mitigation strategy is in place.
4. IT Operational Excellence: Considerations include configuration of data leak protection capability and making sure that firewall rules are up to date. Also, if possible use sandboxing capability.
5. Patch Update: Ensure regular software path updates are pushed on company-owned devices.
6. Vendor Management: To make sure that vendors also have appropriate security mechanisms in place so that your organizations' data is protected. Also, conduct audits and check SLA’s at least quarterly.
7. BYOD Policy: Define what is allowed and what is not.
8. Collaboration Tools: Use tools like chatbots, VR to enhance operations along with regular Email and video conferencing tools.
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