IT support and expert technical services available 24/7/365 worldwide
Full turnkey support desk services for your entire organization, customizable and available to specific applications, locations and countries.
Our IT Support offering includes:
A global support footprint with 24/7/365 availability in various languages.
Ticket Management with SLA
Full customer ticket dashboard, enforced by strict SLA's, with included automated status reports with feedback ratings.
Onsite & Remote Assistance
Offering technical support remotely for all inquiries or onsite global dispatch services.
Flat Fee Pricing
Pricing structure based on a fixed monthly rate per user, with unlimited support from our help desk team.
Desktop and Laptop Support
Flexible Application Support
User Satisfaction Polling
Apple, Linux, Windows Support